Case Study: Designing a Seamless UI/UX Experience for a Legal AI Platform

🏢 Client Overview

In collaboration with a legal solutions provider, JW Infotech designed and delivered a clean, intuitive, and responsive UI/UX for a Legal AI Assistant — focused on delivering real-time legal insights through a user-friendly chatbot interface.

🎯 Objective

To create an easy-to-navigate and visually minimalistic wireframe and Figma design for a real-time AI legal chatbot that handles sensitive queries, legal research, and user engagement seamlessly.

🧠 JW Infotech’s UI/UX Approach

✅ Research & Wireframing:

• Conducted user behavior analysis to understand how legal professionals and individuals interact with chat-based platforms.
  
  
• Prioritized search history visibility to build user trust and continuity.
  
  
• Designed first-pass wireframes in Figma to align with client expectations.
  
  

✅ Key Design Features:

• 📚 Left sidebar search history: Organizes user queries chronologically (Today, Yesterday, Last 7 days, Last 30 days) to provide context and easy retrieval.
  
  
• 🎤 Voice input and upload options: Facilitated seamless communication for both text and voice-driven queries.
  
  
• 🌟 Minimalist chat space: White background with a clear input field to avoid visual clutter and ensure focus on the conversation.
  
  
• 📩 Upgrade Plan button: Subtle but noticeable CTA encouraging premium adoption without being intrusive.
  
  

✅ Real-Time Collaboration and Approvals:

• Utilized Figma for live feedback loops.
  
  
• Clients provided real-time comments and approvals ensuring a collaborative, iterative design process.
  
  
• Achieved faster design sprints with client-approved milestones at every stage.
  
  

🚀 Results & Outcomes

• ✅ Achieved full client approval on the first design iteration with only minor tweaks.
  
  
• ✅ Reduced design review and approval time by 30% compared to industry averages.
  
  
• ✅ Delivered pixel-perfect responsive designs adaptable across desktop and mobile views.
  
  
• ✅ End users rated the initial UX highly intuitive and professional during internal beta testing.
  
  

✅ Why JW Infotech?

• 🎨 Expert in user-centric UI/UX strategy for AI platforms
  
  
• 🔁 Proven iterative design and approval methodology via Figma
  
  
• 🚀 Deep understanding of real-time experience needs in professional domains like law and finance
  
  
• 📊 Ability to translate complex user journeys into clean, action-driven designs